Completion date: January 31, 2025
Location: Greenville, TX
Customer contacted DSS to figure out why their alarm system failed to test.
Customer contacted DSS to figure out why their alarm system failed to test. DSS met with their IT specialist. He ran some diagnostics on the network switch while we tested the cable. The cable was showing an open on one of the blue pair and one of the brown pair. After replacing the cable connections, a test still showed the same opening. We ran 30’ of new CAT6 while the IT Specialist reset the switch. Once the switch came back online, we tested for communications, which was a success. Both the alarm system as well as the access systems are operational and communicating.
Joe Roza, Floyd Gallagos