Dss Service

Service Department

Dallas Security Systems, Inc. (DSS) also takes a great deal of pride in our service after the sale is made and installation is completed. Like our Installation Department, all of our Service Technicians go through background checks and drug testing prior to starting work.

Our Service Technicians receive factory training on all types of burglar alarm, access control, and CCTV systems. We keep a number of loaner units and large replacement inventory to limit system downtime for our clients.

Our normal service hours are 8am to 5pm, Monday through Friday. We have technicians on call 24 hours a day in the event that an emergency call is necessary after hours or on weekends.

Maintenance Agreements are available with a number of options. They can be custom designed to meet your individual needs. For example, you can have a Maintenance Agreement to cover equipment only or one to cover repair labor only. Or, we can offer an agreement to cover both equipment and labor.

If you are having a difficult time getting your existing security service on a prompt basis, check out DSS. In most cases, we offer same day service if the request is made before 12 noon. If the request is made after 12 noon, the call is normally made on the next day.

Interested in One of Our Positions?

Complete the job application form to apply of any of our open positions.

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See What Our Customers Have to Say

"Dallas Security has always offered me the best level of customer service with my security systems. They are on time and very professional. I am happy to support a local owned security company!"
Kenny M.

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I work for Messiah Lutheran Church in Plano, Texas. Our buildings are 16 years old and have been protected by Dallas Security since day 1. We have had only but good experiences with them and look forward to many more ... Read more about reviewRead More


Nick at Dallas Security Systems was my first phone call for my residential video security system installation. Nick provided an affordable price, the right project management and a qualified installation team. Read more about Keith Shaver reviewRead More


When choosing a home security system we chose DSS because of their great reviews. Once we simply scheduled and when the technician arrived we knew we made the RIGHT DECISION! Things have been so smooth... Read more about Zachary W reviewRead More


The technician (Rudy) came by and did a good job helping me with my request to move our access control software. He was easy to work with and we continue to be glad to be working with DSS. Read more about Thad Hutcheson reviewRead More


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