Job completed for New Cameras and updates for Dallas customer

Completion date: November 17, 2025

Location: Dallas, TX

Why did the customer contact us?

New Cameras and updates

Solutions provided:

DSS upgraded the existing Dallas server from ACC 4 to the latest Avigilon Control Center software, completing the required two‑step process from ACC 4 to ACC 5 and then to ACC 8. As part of this upgrade, all cameras were updated to the newest firmware and all eleven units will be added to the Dallas server. The Avigilon Smart Assurance Plan provides ongoing firmware updates and advanced system health monitoring. With this plan in place, firmware upgrades remain included as new software and device updates are released. In addition to the software enhancements, DSS replaced the existing Avigilon 2MP cameras with new 8MP interior dome cameras, which are also covered under the Smart Assurance Plan. These cameras remain fully supported under the customer’s existing Maintenance Agreement.

Team members on this project:

Denny Chambers, Craig Booth

Reviews
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"Dallas Security has always offered me the best level of customer service with my security systems. They are on time and very professional. I am happy to support a local owned security company!"
Kenny M.

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I work for Messiah Lutheran Church in Plano, Texas. Our buildings are 16 years old and have been protected by Dallas Security since day 1. We have had only but good experiences with them and look forward to many more ... Read more about reviewRead More

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Nick at Dallas Security Systems was my first phone call for my residential video security system installation. Nick provided an affordable price, the right project management and a qualified installation team. Read more about Keith Shaver reviewRead More

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When choosing a home security system we chose DSS because of their great reviews. Once we simply scheduled and when the technician arrived we knew we made the RIGHT DECISION! Things have been so smooth... Read more about Zachary W reviewRead More

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The technician (Rudy) came by and did a good job helping me with my request to move our access control software. He was easy to work with and we continue to be glad to be working with DSS. Read more about Thad Hutcheson reviewRead More

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