Tony Quilo

Service Technician

Employed Since: 2016-09-12

Date of Birth: December 24th

Hometown: Segoville, TX

Hobbies: Soccer, Baseball, Boxing, Football, Wrestling, Jui Jitsu, Muay Thai, Racing

Certifications: Napco, DMP, DSX, AMAG, Digital Watchdog Certificate, Private Security License, LTC, Brivo Certificate, Lift Certification

Tony Quilo

Service Technician

About Tony Quilo:

Email: TQuilo@dallassecuriity.net

I was raised right here in Segoville where I loved playing sports like soccer, baseball, Boxing, Football, Greco-Roman wrestling, Brazilian Jui Jitsu, Muay Thai, and obstacle course racing,

My passion for tinkering with electronics led me to study as an Electronic Systems Technician at the American Trade Institute.

When I am not enjoying my time here at work, I love to spend time with my family, working on my small ranch, and enjoying the simple pleasures in life.

Customers love working with Tony Quilo

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Robert N.

Dallas, Texas

I supervise the security for a large estate in Dallas. Recently we were hit with a lightning strike. 10% of the active 65 cameras were damaged or knocked offline. In addition, the alarm system was disabled. We immediately contacted an online technician and began the diagnosis of the system to determine the extent of damage and initiate the repair process. Using the online technician to evaluate the extent of damage also allowed us to arrange repair parts and cameras. The service department immediately scheduled two technicians to come onsite and complete the repair process. By close of business that day the alarm system was fully restored, and the video system was operational. By using on hand supplies and the onsite technicians\' ingenuity all but two cameras were fully operational. Outstanding service.

Crystal S.

Posted on

Tony Quilo is always Super Helpful and Prompt! Best Service in town! I’m would recommend DSS anytime , for All your security needs!

CS M.

Posted on

Tony arrived early to service out camera problem. He was very professional and thorough. He took the time to explain the problem (in layman’s terms), made the necessary and explained his corrections. He cleaned the work area and left no trace of work. Outstanding!

R P.

Posted on

Scott and Tony performed system repairs quickly and efficiently. They took the time to answer questions and provided needed information. Highly recommend DSS for security monitoring services.

Raf P.

Scott and Tony performed system repairs quickly and efficiently. They took the time to answer questions and provided the needed information. Highly recommend DSS for security monitoring services.

Esther S.

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We were having issues with our cameras and were fortunate to receive assistance from Tony Q - he was patient, clear with instructions, found him to be very knowledgeable and excellent in troubleshooting. Thank you for getting us back online!!

chris P.

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I work for a large hospital corporation and we use DSS. Tony Q. came out today and diagnosed and resolved an issue. The response time was just a couple of hours and I appreciate the support.

Jobs Completed by Tony Quilo

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Alarm System for Customer

Dallas, TX

September 2, 2025

Installed IQ4 panel with 2- PG9303 contacts, 1- PG 9945 wireless contact with ODC59a. At customers request wanted 2 motion detectors one in shop area and one in office front entry area. Added 2-9984p. Tested system and sent signals to central and verified all came thru. Then setup customer on ADC and linked system with his home system and trained customer on app and keypad.

Multiheaded Camera for a Shopping Center

Dallas, TX

March 4, 2025

Customer contacted DSS to replace exterior camera with the newest multi-head camera available from Avigilon. We installed new multi lens camera for south lobby entry exterior and programmed IP address and tagged camera. Next we verified recording on camera and updated views for new camera on the lobby security desk and dock security work stations.

Repaired Cameras for a Corporate Building

Dallas, TX

January 30, 2025

Customer contacted DSS to repair their cameras. DSS was able to troubleshoot 11 cameras, discovering that the Luxul AMS-1816P POE switch was locked. We located the switch above the Tripp-Lite UPS. Lastly, we verified with the customer that all the cameras were operational and recording.

Replaced Power Supply for a Senior Living Community

Garland, TX

January 17, 2025

Customer requested a power supply replacement. We successfully replaced the power supply and installed a relay control. Lastly, we verified the door functioned properly (lock/unlock).

Alarm System Upgrade and DVR Replacement for a Roofing Company

Balch Springs, TX

December 23, 2024

Customer contacted us to upgrade and replace old DVR with a Vitek DVR. We installed a Vitek DVR and verified all ten cameras were up and recording on the new DVR. We then setup the DVR in the cloud account and had the customer share the system with another user, verifying that both apps were working properly.

Installed 180 Degree camera at Fitness Center

Frisco, TX

December 10, 2024

Customer contacted us to install a 180-degree view camera. We successfully ran a Cat6 cable from the first floor to second floor, programmed camera, verified motion recording and tagged camera cable. We contacted DW to do a manual activation for camera license and activated licensing.

Repaired Strike on door for a Church

Burleson, TX

November 20, 2024

Customer had us come out to repair a strike that keeps burning out latch assemblies. We successfully resolved the issue by verifying that the strike was receiving the correct amperage at 0.25 mA and the proper DC voltage at 24.7 VDC. We installed a new HES 9600 strike and placed a warranty sticker on the strike. At the end of the visit, we confirmed with our client that the strike operated appropriately.

Installed UniviewTec for Remote Access at a Commercial Real Estate Firm

Dallas, TX

October 6, 2024

We successfully added an NVR to the Star4live account and checked the live feed from the mobile device to ensure everything was online. Additionally, we updated the NVR to the latest firmware.

Qolsys Alarm System for a Fitness Studio

Dallas, TX

July 31, 2024

Dallas Security Systems installed a Qolsys panel with a touch screen keypad, five wireless door contacts, two wireless motion detectors in each corner of the front of the building, and two wireless glass breaks to cover the entire storefronts windows. At the end of the service, we trained the customer on the system via keypad and Alarm.com app and tested the system to make sure it worked properly.

Moved power for burglar system to UPS for an Industrial Supply Company

Dallas, TX

January 10, 2024

The customer requested that Dallas Security Systems move burglary system to UPS. We ran a wire from the alarm panel, PIR, and sounder power supplies and used the existing transformer for the alarm panel. Finally, we used 24vac transformers and labels inside the rack of the UPS designated for alarm equipment.

Resolved Virtual Keypad DMP App issues for a Restaurant

Addison, TX

January 4, 2024

Customer contacted us because they could not connect to the DMP app on their phone. We successfully updated the panel firmware on the customer's phone (iOS) and their virtual keypad app. We had to go to a setting in “Login Security” called “Save User Code” that was essentially telling his app to login with a code that he had updated causing a connection timeout when trying to arm. We verified with the customer that the app functionality and user codes were appropriately reflected on both app as well as keypad. While on site the customer also requested us to replace the keypad in the kitchen because although the volume setting was on maximum, the keypad would not chime when an entry delay was initiated.

Replaced magnet and batteries for Car Care Business

Crossroads, TX

January 2, 2024

Upon arrival at the site, it was discovered that two zones were experiencing issues with their entrance doors. The front double door was causing problems and resulted in a broken 1106w base, which was replaced along with the cover and battery. The oil bay pedestrian door was also facing problems due to a missing magnet, which was replaced along with the transmitter battery. Upon inspecting zone 24, the battery was found to be at 2.90, and it was replaced. Finally, zone 43 was inspected, and the battery was found to be at 2.8vdc, which was replaced.

Burglary System upgrade at Insurance Company

Richardson, TX

November 27, 2023

DSS removed old panels and wired, installed new DMP XR550 panels and cell cards. Sent signals and verified communication and user access.

Install exterior Intercom at Distribution Center

Desoto, TX

August 10, 2023

DSS ordered a new Viking E30IP EWP (intercom with enhanced weather protection) to replace old intercom that stopped working. Installed phone and connected to server, updated and tested unit.

Reviews

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"Dallas Security has always offered me the best level of customer service with my security systems. They are on time and very professional. I am happy to support a local owned security company!"
Kenny M.

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I work for Messiah Lutheran Church in Plano, Texas. Our buildings are 16 years old and have been protected by Dallas Security since day 1. We have had only but good experiences with them and look forward to many more ... Read more about reviewRead More

Don Johnson

Nick at Dallas Security Systems was my first phone call for my residential video security system installation. Nick provided an affordable price, the right project management and a qualified installation team. Read more about Keith Shaver reviewRead More

Keith Shaver

When choosing a home security system we chose DSS because of their great reviews. Once we simply scheduled and when the technician arrived we knew we made the RIGHT DECISION! Things have been so smooth... Read more about Zachary W reviewRead More

Zachary W

The technician (Rudy) came by and did a good job helping me with my request to move our access control software. He was easy to work with and we continue to be glad to be working with DSS. Read more about Thad Hutcheson reviewRead More

Thad Hutcheson

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