Floyd Gallagos

Service Technician

Employed Since: 2006-08-17

Date of Birth: April 04th

Hometown: Kansas

Hobbies: Music, Hiking, Camping

Certifications: DMP, DSC, DSX, Digital Watchdog Certificate, AMAG, Napco, Private Security License

Floyd Gallagos

Service Technician

About Floyd Gallagos:

Email: FGallagos@DallasSecurity,net
Floyd has been working in the electronic security field since 1990 and has been an integral part of the Dallas Security Systems family since 2006. He has spent most of his life in the Dallas area, having moved here from Kansas when he was just a year old.

Floyd grew up in Mesquite along with his three brothers and started his family in the same city. He has three adult sons and three grandchildren. When his sons were younger, he was actively involved in youth sports and coached multiple soccer teams over 10 years. Nowadays,

Floyd likes to spend as much time as possible away from the hustle and bustle of city life. He enjoys hiking in the mountains or deserts of New Mexico, camping in the woods, or simply hanging out in East Texas with family and friends. Floyd has always had a love for music and has played several instruments over the years, but he still enjoys playing the guitar. At this point in his life, Floyd is focused on enjoying life and not stressing over the little things.

Customers love working with Floyd Gallagos

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Robert N.

Dallas, TX

I supervise the security for a large estate in Dallas. Recently we were hit with a lightning strike. 10% of the active 65 cameras were damaged or knocked offline. In addition, the alarm system was disabled. We immediately contacted an online technician and began the diagnosis of the system to determine the extent of damage and initiate the repair process. Using the online technician to evaluate the extent of damage also allowed us to arrange repair parts and cameras. The service department immediately scheduled two technicians to come onsite and complete the repair process. By close of business that day the alarm system was fully restored, and the video system was operational. By using on hand supplies and the onsite technicians\' ingenuity all but two cameras were fully operational. Outstanding service.

Luis P.

Fort Worth, TX

Posted on

There’s no problem this team can’t handle especially Floyd Gallegos. Been fortunate to work with him while I’ve been employed between two different organizations. His level of expertise is really great and his customer service is beyond what is expected.

Radu S.

Addison, TX

Working with Floyd has always been a great experience! Thorough, professional and patient technician, gets all the problems solved in a timely manner. He\'s an asset to your company. I would highly recommend him!

Trisha M.

Posted on

Floyd was so knowledgeable and able to think outside the box. So important these days! From cameras to access systems-these guys rock!

Terry H.

Floyd is always gracious and gets us back in tip top shape whenever we have any camera issues. Floyd does an excellent job and figures out what the issue is and corrects it, he takes his time and is very thorough. We appreciate you for all you do.

Jobs Completed by Floyd Gallagos

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Lockdown Button for Church

Plano, TX

March 12, 2025

Customer requested that DSS install an emergency lockdown button. We ran 22/4 wire from the panel to the office location and installed the lockdown button. We terminated the wires and programmed the button. We programmed the link to outputs. We also installed a RBSN relay and wired the relay into the DMP. Finally, we tested the system and verified the doors responded to the lockdown button.

Repair Cameras for a Retirement Community

Dallas, TX

February 25, 2025

Customer contacted us to repair two Vitek Dome cameras. When we arrived, there was no power to the existing camera. We then traced the wiring and discovered that the power source at the reception desk was cut off somewhere along the line, which resulted in no power reaching the camera. We found an alternative power supply in a closet near the camera; it had been unplugged. We plugged in the transformer and restored power to the camera location. After that, we installed the new camera and focused it.

Network Test for a Manufacturing Company

Greenville, TX

January 31, 2025

Customer contacted DSS to figure out why their alarm system failed to test. DSS met with their IT specialist. He ran some diagnostics on the network switch while we tested the cable. The cable was showing an open on one of the blue pair and one of the brown pair. After replacing the cable connections, a test still showed the same opening. We ran 30’ of new CAT6 while the IT Specialist reset the switch. Once the switch came back online, we tested for communications, which was a success. Both the alarm system as well as the access systems are operational and communicating.

Repaired Intercom and Motion detector for a Real Estate Firm

Dallas, TX

January 30, 2025

Customer called DSS because their motion detector was not releasing the door. While we were there, we also discovered the intercom was unplugged so we plugged it up. To repair the motion detector, we programmed the exit request in the DSX system and verified the doors were working.

Alarm System Upgrade and DVR Replacement for a Roofing Company

Balch Springs, TX

December 23, 2024

Customer contacted us to upgrade and replace old DVR with a Vitek DVR. We installed a Vitek DVR and verified all ten cameras were up and recording on the new DVR. We then setup the DVR in the cloud account and had the customer share the system with another user, verifying that both apps were working properly.

Migrated software to new server for a Realty Company

Dallas, TX

October 7, 2024

Customer wanted to move DSX and camera software to new machine. We successfully backed up the DSX, version 3.9.3 files and installed new DSX software onto the new virtual com server. Converted the database and verified the data was good, keyed the software to the new server and backed up the database. Finally, we changed the settings on the Lantronix unit and the verified DSX was communicating.

Replaced Battery for Residential Client

Dallas, TX

February 27, 2024

Customer requested help with changing of battery. Dallas Security Systems, Inc. checked the charging circuit and replaced the panel backup battery.

Replaced Carbon Monoxide Reader for Residential Home

Celina, TX

January 3, 2024

Customer contacted us to replace carbon monoxide reader. Dallas Security Systems replaced the CO2 detector on the first floor next to the stairs. While on site, we updated the panel firmware and performed all necessary system tests.

Reviews

See What Our Customers Have to Say

"Dallas Security has always offered me the best level of customer service with my security systems. They are on time and very professional. I am happy to support a local owned security company!"
Kenny M.

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I work for Messiah Lutheran Church in Plano, Texas. Our buildings are 16 years old and have been protected by Dallas Security since day 1. We have had only but good experiences with them and look forward to many more ... Read more about reviewRead More

Don Johnson

Nick at Dallas Security Systems was my first phone call for my residential video security system installation. Nick provided an affordable price, the right project management and a qualified installation team. Read more about Keith Shaver reviewRead More

Keith Shaver

When choosing a home security system we chose DSS because of their great reviews. Once we simply scheduled and when the technician arrived we knew we made the RIGHT DECISION! Things have been so smooth... Read more about Zachary W reviewRead More

Zachary W

The technician (Rudy) came by and did a good job helping me with my request to move our access control software. He was easy to work with and we continue to be glad to be working with DSS. Read more about Thad Hutcheson reviewRead More

Thad Hutcheson

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