Craig Booth

Dallas, TX

May 22, 2025

Customer reached out to DSS to upgrade their Pelco server. Initially, it was configured with four 12TB drives. We have since added an additional four 12TB drives. We coordinated with Pelco Support to transfer the software licenses from VXPro1 to VXPro2. The process took some time, but we successfully removed the licenses from the old server and applied them to the new one. Lastly, we migrated 11 cameras from VXPro1 to VXPro2.

Irving, TX

May 19, 2025

Customer contacted DSS to install a new IP video intercom system. DSS installed a new IP video Intercom system designed for a commercial setting. This included (1) IP Video/Intercom stations at the entry door and (1) IP desk station. The IXG Mobile App can receive calls from intercom stations, unlock doors, and monitor doors. We replaced and reconfigured the Gateway on our network everything was working and we were able to get mobile apps to work.

Irving , TX

May 2, 2025

Customer reached out to DSS to have WinDSX reprogrammed on their database. In lieu of the Dallas Security Systems controlling and monitoring the building DSX System, we changed it so that it is all done on the engineer's office computer. Next we transferred the card holder data. Then we re-programmed of all DSX database information. Lastly we programmed, tested, trained and made operational on the engineer's computer (meeting DSX spec's).

Dallas, TX

February 12, 2025

Dallas Security Systems reinstalled the printer and the client was able to give us the admin permissions so we could upgrade the software and load the workbench. DSS gave the client full permission on the printer. We also printed a few test cards with the workbench, and the client printed one with DSX with no issues.

Garland, TX

December 19, 2024

Customer contacted us to install the Lan Module at the DSX Master Panel and tie into the cellular router that we are installing. We successfully installed the LTE router and lantronix unit that had been configured to connect to the DSS Comm SVR in the phone room. Lastly, we verified that it was communicating.

Frisco, TX

December 14, 2024

Customer requested that we replace their old laptop computer and monitor with 4k viewing capabilities. We successfully installed DW software and moved over cameras and license to the new computer. We also verified that the cameras, recordings and licenses were there.

Mckinney, TX

October 7, 2024

We installed WinDSX software on their PC and changed the Path to Data to the WinDSX share on the WinDSX Comm Server and rebooted the software. We then showed the customer how to log in and test to make sure everything was working to their satisfaction.

Grand Prairie, TX

July 31, 2023

We replaced the existing DSX modem with a Network Module at the DSX Master Panel to communicate back to DSS for monitoring services.