Denny Chambers

DSS upgraded the existing Dallas server from ACC 4 to the latest Avigilon Control Center software, completing the required two‑step process from ACC 4 to ACC 5 and then to ACC 8. As part of this upgrade, all cameras were updated to the newest firmware and all eleven units were added to the Dallas server. The Avigilon Smart Assurance Plan provides ongoing firmware updates and advanced system health monitoring. With this plan in place, firmware upgrades remain included as new software and device updates are released. In addition to the software enhancements, DSS replaced the existing Avigilon 2MP cameras with new 8MP interior dome cameras, which are also covered under the Smart Assurance Plan. These cameras remain fully supported under the customer’s existing Maintenance Agreement.

Customer called in to request the installation of  a Brivo access control panel as well as HID prox cards. DSS installed a Brivo access control panel in the IT Closet and connected it to the network. A double magnetic lock, card reader, exit button, motion detector and door contacts were installed and connected to the Brivo panel. We also installed a hard-wired release at the reception desk. One hundred (100) HID Prox cards were also requested by the client.