Reviews for Dallas Security Systems

Rudy is a great tech, great service

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Comment: Called in the morning for service on access system. Scott D. arrived same day to fix our problem. Scott was courteous and very knowledgeable on the system. Scott adjusted the timers for the door which solved our issued. Great service as always from DSS.

Rudy O. IS AMAZING!!!
Please give this man a raise.

He went above and beyond.
He not only helped.
But he taught me how to be self sufficient with the system.

BIG THANKS!
I recommend to anyone wanting great service.! <3

I would just like to call out the technician Scott Dunklin! He came out to our facility to adjust one of the cameras and not only was he professional but also very friendly.

Dallas Security very professional and excellent job this morning Scott was our technician thank you

So very appreciative of Rudy and Spencer! They not only resolved our issues but they spent so much time with me after the repairs, explaining and training me on the equipment. Their patience abounds! And they really know their stuff! So grateful for their time and expertise!!

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Comment: Working with Floyd has always been a great experience! Thorough, professional and patient technician, gets all the problems solved in a timely manner. He\'s an asset to your company. I would highly recommend him!

Floyd was so knowledgeable and able to think outside the box. So important these days! From cameras to access systems-these guys rock!

Our tech, Scott, came out and quickly fixed our door problem and helped us with a couple of questions we had about operations. He was very friendly and willing to help us.

Rudy was fantastic; he solved a door access code issue in a matter of minutes after arriving. Even was out on the same day our building management called! He simply made everything work after taking the time to learn what we required!

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Comment: Floyd is always gracious and gets us back in tip top shape whenever we have any camera issues. Floyd does an excellent job and figures out what the issue is and corrects it, he takes his time and is very thorough. We appreciate you for all you do.

Rudy was amazing! He explained what the issue could be with our maglock not working and stopped by to fix our clickers the same day!

Called after several doors on the building I manage stopped working. We have a maintenance contract with DSS and I was not sure this would get covered. They showed up within two hours and covered the repairs that they made immediately. Special thanks to the technician Scott D.

Always great to have DSS come out to help us out. Scott D has serviced us for that last couple of years and he's great. Always asks if there is anything more he can do whenever he visits when we need some technical work.

The technician (Scott D.) was very helpful. He came up with a quick solution to remedy the issue and took the time to walk me through the system. Would definitely use DSS again!

Great experience. Our tech Rudy showed up just hours after called the day of and was able to get the system up, working and us trained on how to use it. He was polite, kind and very thoughtful of how to implement and use the product for our needs. Would recommend! Thank you!

Scott D. has always taken care of my system and is so nice and professional. He knows my alarm system and is always willing to explain what he did If I don’t know the buttons on the keypad, he will teach me. Scott and DSS are the best!

Tony Quilo is always Super Helpful and Prompt! Best Service in town! I’m would recommend DSS anytime , for All your security needs!

It was pleasure having Robert Kelsey in our office today. He’s very professional and kind. Our agency just moved and our office is not put together. Mr. Kelsey moved furniture to get to what he needed and put the furniture back and cleaned up behind himself. Thanks Robert.

Tony arrived early to service out camera problem. He was very professional and thorough. He took the time to explain the problem (in layman’s terms), made the necessary and explained his corrections. He cleaned the work area and left no trace of work. Outstanding!

Scott and Tony performed system repairs quickly and efficiently. They took the time to answer questions and provided needed information. Highly recommend DSS for security monitoring services.

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Comment: Tony was great - explained the procedures he was performing as I took notes - they are the tops.

• How was your experience with expertise from the company?
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Comment: Scott and Tony performed system repairs quickly and efficiently. They took the time to answer questions and provided the needed information. Highly recommend DSS for security monitoring services.

Rudy with DSS did a fantastic job helping us resolve a problem with our alarm.

We were having issues with our cameras and were fortunate to receive assistance from Tony Q - he was patient, clear with instructions, found him to be very knowledgeable and excellent in troubleshooting. Thank you for getting us back online!!