Reviews for Dallas Security Systems

Great response time, and their tech Rudy is always very friendly and helpful!

they were quick to respond to my needs, The technician was helpful and corrected the problem

Rudy was AWESOME! On time, kind, patient and knowledgeable. Highly recommend him for installation.

Rudy is our Technician and he is outstanding has come to our rescue on numerous occasions and each time we have been truly happy with his professionalism

DSS was great help in upgrading out systems to the newest version. Rudy was very helpful and helped explain everything.

Rudy did a great job correcting a malfunction with the system. He even took the time to show how to work the security system properly. Thank you, Rudy

Mr Rudy for DSS was very helpful and knowledgeable about the system setup, he was able to get our company device up and running very quickly and show me how to get our backup. Very nice guy.

I love this company. Everyone from the installers, monitors, billing and repair personnel are always timely and professional. Highly recommended!

Very helpful in the office and techs are very knowledgeable.

We’ve been working with Dallas Security Systems for many years and highly recommend them! They’ve always been responsive and helpful.

We had some issues with several of our doors at the Shops at Legacy East. One of the DSS technicians, Scott Dunklin came out and resolved all of the issues with our doors. He was very professional and extremely knowledgeable about the system and the doors. Thank you Scott for your wisdom and professionalism.

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Comment: Scott was absolutely wonderful to work with! He is extremely knowledgeable and a great problem solver! I would highly recommend him!

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Comment: Modernization being done to our elevators, during this process they somehow blew the control for badge access, Scott Dunklin came right over got it working like flipping the light switch

They always help us with our technical problems and are very polite!

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Comment: I supervise the security for a large estate in Dallas. Recently we were hit with a lightning strike. 10% of the active 65 cameras were damaged or knocked offline. In addition, the alarm system was disabled. We immediately contacted an online technician and began the diagnosis of the system to determine the extent of damage and initiate the repair process. Using the online technician to evaluate the extent of damage also allowed us to arrange repair parts and cameras. The service department immediately scheduled two technicians to come onsite and complete the repair process. By close of business that day the alarm system was fully restored, and the video system was operational. By using on hand supplies and the onsite technicians\' ingenuity all but two cameras were fully operational. Outstanding service.

I have an older system that needed attention…Scott Dunklin came out and helped check the system, reset everything so it worked properly and walked me through everything with kindness and patience! What a wonderful experience and peace of mind that I can still count on DSS for the past 35 years!

Excellent service and prompt. Scott was fabulous 👌

Rudy with Dallas Security Systems helped walk me through an issue I was having with our security portal and was so patient and helpful. He helped solve the problem and had no issues holding while I was testing the cards. Great service and super friendly.

Call for a door not working properly, Rudy showed up on a wintery storm to fix it, He found the problem right away great job!

Rudy and Mike have been fantastic to work with!

Rudy Obregon 5 Stars

Rudy was very helpful and quick to resolve our issues. Quick response and very knowledgeable.

Rudy came in today to work on our dsx system. Glad to see a familiar face as Rudy has been to our other location and provided the same great service like always. He was able to get it up and running in no time plus very friendly and knowledgeable! 5 Stars.

Scott and Rudy were great, they stayed till everything was up and running, the whole system was down, 5 new panels. Thank them for there hard work