Reviews for Dallas Security Systems

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.99
163 Reviews
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  • Blanca A.
    Arlington, TX
    Reviewed on March 15th, 2025

    Great services provided by Rudy Obregon.

  • Candy K.
    Balch Springs, TX
    Reviewed on March 15th, 2025

    A huge shout out to Tony at Dallas Security Systems. He was on time, resolved our issues promptly, and did it with a smile. We have been customers since 1980 and I recommend this company.

  • Jennifer R.
    Aubrey, TX
    Reviewed on March 15th, 2025

    I called DSS to have a tech come in the next day & I was so happy to see Rudy show up right on time & was able to fix our system issue right away. He took the time to inform me the cause of the issue & how to prevent it. Rudy was punctual, very informative, professional & friendly. Before he left he made sure he answered all my questions.

  • Reaghan F.
    Bardwell, TX
    Reviewed on March 15th, 2025

    Scott did a great job, appreciate his hard work, made it easy!

  • Pam B.
    Pottsboro, TX
    Reviewed on February 16th, 2025

    Rudy got our system up and running again in no time. Rudy trains as he goes to give a great understanding of the problem. He is wonderful.

  • Leslie S.
    Prosper, TX
    Reviewed on February 16th, 2025

    Scott Dunklin was so helpful and checked everything very well nefore giving me my cost for repair.

  • Jennifer W.
    Roanoke, TX
    Reviewed on February 16th, 2025

    Rudy was very professional. Took time to show me how the system worked. I highly recommend!!

  • Octavia H.
    Irving, TX
    Reviewed on February 15th, 2025

    The call center was very helpful and the technician Rudy arrived with all parts already needed for the job and repaired our system quickly

  • Danny A.
    Haltom City, TX
    Reviewed on February 15th, 2025

    I called DSS to come look at my parking garage access gates for my commercial property and I was more than satisfied with how the technician, Mr. Rudy, handled the situation. He was already working on it by the time I arrived and made sure to test the system a few times with his work vehicle before he even thought about leaving. This is one of the best experiences I’ve had with commercial vendors. Also, the office dispatch who set up the service call was very friendly. Thank you Mr. Rudy for your great communication and desire to fix my gate situation.

  • Pepo P.
    Rockwall, TX
    Reviewed on February 15th, 2025

    Rudy and Mike. Took care of our issues. Great work

  • Austin S.
    Prosper, TX
    Reviewed on February 15th, 2025

    Scott came out to check out a sensor and went above and beyond to get sensors working I didn’t even know were broken. Also helped me get set up on the mobile app which is a HUGE help!

  • Meredith A.
    Trophy Club, TX
    Reviewed on February 15th, 2025

    Tony and Spencer were great! Super fast and professional!

  • Luis P.
    Argyle, TX
    Reviewed on January 20th, 2025

    Scott was out today working on an extremely sensitive issue. His expertise and patience got the job done. He was in constant communication with me giving me an update helped keep my stakeholders at ease.

  • Jose M.
    Whitesboro, TX
    Reviewed on January 15th, 2025

    Ruddy Oberon, provided outstanding service. He was thorough, professional and very knowledgeable. Thank you.

  • Torresha S.
    Royse City, TX
    Reviewed on January 15th, 2025

    Rudy is very efficient. He takes time to make sure we understand everything he is showing and explaining. 10/10 customer service!

  • Octavius F.
    Scurry, TX
    Reviewed on January 15th, 2025

    Rudy Obregon resolved our issues expertly..

  • Peter M.
    Rowlett, TX
    Reviewed on January 15th, 2025

    Scott Dunklin our service pro, took great care to fix the bug in our alarm. Thanks Scott

  • Lacy E.
    Tom Bean, TX
    Reviewed on January 15th, 2025

    Scott Dunklin with DSS Security provided our surgery center excellent and friendly service!

  • Mark W.
    Southlake, TX
    Reviewed on January 15th, 2025

    Rudy came and took care of our problem and more, really saved our butts

  • Sharon
    Tioga, TX
    Reviewed on January 15th, 2025

    Rudy was very professional and extremely helpful. We ran into a few issues after an outage. Rudy found the problem, fix the problem, taught me how to prevent the problem. Amazing work! Thank you Rudy!

  • Sue H.
    Westlake, TX
    Reviewed on January 15th, 2025

    As always, Dallas Security Systems is terrific. Service was scheduled quickly, communication was great and Scott could not be nicer! Thank you!

  • Steve H.
    McKinney, TX
    Reviewed on January 15th, 2025

    Tech Scott did a great job.. appreciate his help in getting our building secured

  • Jonathan T.
    Midlothian, TX
    Reviewed on January 15th, 2025

    We had a service call to address some low sensor batteries. Scott Dunkin was extremely helpful. He showed us how to access the batteries and even checked all other sensors and replaced those batteries. He went above and beyond. I’m very happy with the service provided.

  • Crystal C.
    McKinney, TX
    Reviewed on January 15th, 2025

    Scott came out and was very helpful and polite! Helped get our alarm batteries all replaced!

Review Central
4.99 out of 5 ( 163 Reviews )

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