February 8, 2025 | Lewisville, TX
Customer contacted Dallas Security because the Brivo panels were offline. We completed installing NEW ACS 6100 DB for client. We used three of them to get the doors back up and operating. We walked around the building testing each door to ensure they were working. We also fixed the DSC NEO ...
February 6, 2025 | Dallas, TX
Customer requested an access control system be installed for their main entry door. We installed card reader system for the main entry door and installed a video-intercom/interface for communication and release of the main entry door. Lastly, we installed of web-based control panel with APP.
January 31, 2025 | Dallas, TX
Customer contacted us to connect the fire panel to the DSX system. We met with the client and their fire vendor and proceeded to connect three DSX panel locations to the release relays. At the end of our visit, we ensured that the system worked properly.
January 31, 2025 | Greenville, TX
Customer contacted DSS to figure out why their alarm system failed to test. DSS met with their IT specialist. He ran some diagnostics on the network switch while we tested the cable. The cable was showing an open on one of the blue pair and one of the brown pair. ...
January 30, 2025 | Dallas, TX
Customer contacted DSS to repair their cameras. DSS was able to troubleshoot 11 cameras, discovering that the Luxul AMS-1816P POE switch was locked. We located the switch above the Tripp-Lite UPS. Lastly, we verified with the customer that all the cameras were operational and recording.
January 30, 2025 | Dallas, TX
Customer called DSS because their motion detector was not releasing the door. While we were there, we also discovered the intercom was unplugged so we plugged it up. To repair the motion detector, we programmed the exit request in the DSX system and verified the doors were working.
January 29, 2025 | Dallas, TX
Customer contacted DSS because they were experiencing issues with the DSX controller located on the elevator. The elevator controller kept going into communication loss. We replaced the DSX 1043 panel with a new panel and verified the elevators were working. We also replaced two batteries in the DSX panels located in ...
January 27, 2025 | Mckinney, TX
Client reached out to DSS to repair six card readers on the third floor. We found the outlet was not supplying power. With help from the facilities manager, the breaker was identified and reset. Next, we verified power was on and a download was initiated. Lastly, we replaced the backup ...
January 23, 2025 | Dallas, TX
Customer needed to get the cameras from PC4 viewable from the main office. We located the Avigilon server in the 3rd floor server room in PC4 and added new users to the system. I verified that Kelly could access the PC4 cameras from her desk.
January 17, 2025 | Dallas, TX
Customer wanted DSS to add an intercom as well a door station. DSS installed one answering station with audio and video. DSS also installed a wall mount adapter for the main entry intercom. Lastly, we installed the wedge on the front door unit. As always, we tested the unit to ...
January 17, 2025 | Garland, TX
Customer requested a power supply replacement. We successfully replaced the power supply and installed a relay control. Lastly, we verified the door functioned properly (lock/unlock).
January 15, 2025 | Grapevine, TX
Customer requested additional electronic devices for their doors. DSS supplied two panic bar electric latch retractions along with a power supply and door loop. Additionally, we supplied one electric strike and two door alarm sounders.
January 15, 2025 | Grapevine, TX
Customer contacted us to add four 4K IP cameras to the dock doors and two 4MP IP cameras to the IT Room. We pulled the game changer cabling back from the camera locations to the server room. Second, we patched in each cable to the patch panel, POE Switch, and ...
January 15, 2025 | Richardson, TX
Customer contacted us to take over their existing system and replace it with a new Brivo Access Control system. We replaced the existing broken Software House System with a new Brivo Access Control System. DSS also programmed the building access card format in the new system so the building card ...
January 15, 2025 | Forth Worth, TX
Customer requested 100 HID Access Cards, and we successfully programmed and activated cards for customer to pick up.
Total: 145